Self-Managed Support at Home · Sydney

Self-Managed Support at Home in Sydney

Choose your care workers and service providers. Set your schedule. We handle the compliance. If you'd prefer us to coordinate everything, we offer fully-managed support too.

✓ No lock-in contracts
✓ Self-managed or fully-managed
✓ Local Sydney team
✓ Free initial consultation

Sensible Care self-managed and fully-managed Support at Home in Sydney

Request a Free Callback

A local Care Partner will call you back within one business day.

Prefer email? info@sensiblecare.com.au · or call 1800 121 000

Serving participants across SydneyUltimoChippendalePyrmontSurry HillsKings Cross & surrounding suburbs

How it works

More Choice. More Control.

You decide how involved you'd like to be in your care. We take care of the rest.

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Choose your care workers and service providers

Bring workers and providers you already know, or we'll help you find trusted local care workers and service providers in Sydney.

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Set your schedule

Decide when and how often you receive care, built around your routine.

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Track your budget online

Use our Online Portal to see your budget and expenditure, alongside regular budget statements.

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We handle the admin

Invoicing, worker screening and compliance are looked after by your registered provider.

Online Portal

Track Your Budget and Spending, Online

Every Sensible Care participant can use our Online Portal to keep an eye on their Support at Home funding — whether you self-manage, fully-manage or combine both.

Ask a Care Partner about portal access

✓Your budget in one place — see your funding and what's still available.
✓Your expenditure at a glance — review what's been spent and on which services.
✓Full transparency — check your position any time, not just when a statement arrives.

Your options

Two Ways to Manage Your Support

Sensible Care offers both. Neither is better in every case — the right fit depends on how involved you'd like to be.

Most flexibility

Self-managed

You lead, with a Care Partner and a registered provider behind you.

✓Greater choice and control over which services you use and how they're delivered.
✓Your own schedule — choose when services happen and who delivers them, agreed with us.
✓Closer to your budget, so you see exactly where your funding goes.
✓As much or as little as you like — self-manage one service, or several.

Best for: participants (or their family) who enjoy organising their own care and want a say in the detail.

Most support

Fully-managed

We lead, so you can focus on living well.

✓Your Care Partner coordinates everything — services, scheduling and rostering.
✓Less paperwork — we manage invoices, budget tracking and worker liaison.
✓A trusted guide through the aged care system whenever your needs change.
✓Peace of mind that your services are organised and reviewed for you.

Best for: participants who would rather an experienced team take care of the arrangements.

At a glance	Self-managed	Fully-managed
Choosing your care workers and service providers	You choose, with our support	Your Care Partner arranges them for you
Setting your schedule	You set it	We roster it around your needs
Day-to-day admin	Shared — you do as much as you choose	We handle it
Your time involvement	Hands-on, to the degree you prefer	Minimal
Online Portal to track budget and expenditure	✓ Included	✓ Included
Budget statements	✓ Monthly	✓ Monthly
Changing services	✓ Reviewed any time, no lock-in	✓ Reviewed any time, no lock-in
Registered provider handles compliance	✓ Sensible Care	✓ Sensible Care

Not sure, or want a bit of both? Many participants self-manage the services they enjoy organising and let us look after the rest. Your arrangement is agreed with us, documented in your care plan, and reviewed whenever your needs or preferences change.

How we help

What Sensible Care Handles — Whichever You Choose

✓Explaining what your funding can be spent on
✓Finding and onboarding vetted workers in Sydney
✓Budget oversight, monthly statements and Online Portal access to track your spending
✓Invoicing and payments to your chosen workers
✓A dedicated Care Partner, with a care plan reviewed as your needs change

Is this right for you?

Which Approach Suits You?

Self-managed suits you if…

✓You want to choose who provides your care
✓You already have a worker in mind
✓You'd like more say over when and how services are delivered
✓You want control, with support when you need it

Fully-managed suits you if…

✓You'd rather not handle scheduling or paperwork
✓You'd like a single point of contact to coordinate everything
✓Your needs are changing and you want expert guidance
✓A family member would like reassurance that it's all organised

Reviews

What Participants Say

★★★★★

“I can't speak highly enough about Sensible Care.”

Maree Cecchin

★★★★★

“Very prompt communication. Only positive experiences.”

Brigita Litte

★★★★★

“The Care Partners go out of their way to help.”

Tara Saffet

★★★★★

“Professional, friendly, efficient, and really caring.”

Kathryn Dempsey

★★★★★

“We have Aria and she is a helpful and caring person.”

Renee Lucas

Join Sensible Care

Like other families across Sydney

Request a Free Callback

FAQ

Common Questions

How do I get started in Sydney?

Call 1800 121 000 or request a free callback. A Care Partner will confirm your classification, explain your budget and help you set up your plan.

What is self-managed Support at Home?

Self-management means you lead and make key decisions about your services — such as which services you use, when they happen and, in some cases, who delivers them. Sensible Care remains your registered provider, looking after compliance, invoicing and budget oversight in the background.

What is the difference between self-managed and fully-managed?

With self-managed support, you take the lead on the day-to-day arrangements with our backing. With fully-managed support, your Care Partner coordinates your services for you. Both are delivered by the same registered provider, to the same quality and safety standards, and both include a care plan and regular Care Partner contact.

How can I track my budget and spending?

Through our Online Portal, you can view your budget and expenditure online, alongside the regular budget statements from your Care Partner. Ask your Care Partner how to get access.

Can I combine both approaches?

Yes. Many participants self-manage the services they like to organise and have us manage the rest. We'll agree the arrangement with you, document it in your care plan, and review it whenever you'd like to adjust it.

Can I switch from my current provider?

Yes. There's no lock-in contract with Sensible Care, and we'll coordinate the transfer of your remaining funds and current arrangements.

I have a Home Care Package. Can I move to Sensible Care?

Yes. Transitional protections apply so that participants moving from a Home Care Package are no worse off under Support at Home. A Care Partner will walk you through what changes for your situation.

Which suburbs do you cover in Sydney?

We serve Sydney, Ultimo, Chippendale, Pyrmont, Surry Hills, Kings Cross and the surrounding area.

Ready to Talk About Your Support in Sydney?

Speak with a local Care Partner — no obligation, no pressure.

Request a Free Callback Call 1800 121 000

This page gives general information only and isn't personal advice. Eligibility, classification and funding are confirmed through an assessment via My Aged Care. Participant contributions and available services depend on your assessed needs and circumstances.