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Care-Managed Support at Home (formerly Home Care Packages)
Let us handle the details, so you can enjoy life at home.
Why Care-Managed?
Looking after your care can feel like a lot — that’s where Sensible Care comes in. With Care-Managed Home Care, we do all the hard work for you.
We help you use your Support at Home (formerly Home Care Package) funding the right way, so you get the care you need, without the stress.
Feel confident knowing your needs are taken care of by Sensible Care's qualified and experienced team.
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What We Do for You
You’ll have a friendly Care Manager to speak with any time you need help or have questions.
Help you plan the care that suits your needs and routine
All care and clinical services are delivered by our trusted in-house staff.
Make appointments and follow up on services
Manage your budget and handle the paperwork
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Adjust your care if your needs change
Is This Right for Me?
We support people with Support at Home (formerly Home Care Packages), and private services too.
Why Choose Sensible Care?
Affordable rates, exceptional care
We listen to what matters to you
We help you get the most from your funding
Kind, experienced, and easy to talk team
We explain things clearly and avoid confusing paperwork
You’ll always have someone to call if anything changes
We help you get the most from your funding
Management Fees
Under the Support at Home Program, the Government automatically allocates 10% of your Support at Home budget to Care Management.
This is not an additional fee charged by Sensible Care. It is a portion of your funding reserved by the Government to support:
- Regular care reviews
- Service coordination
- Monitoring of your care needs
- Updating your care plan
As a result, there are no separate Care Management or Package Management fees in your pricing schedule.
Care Management fees are funded directly from your Support at Home budget and appear in your monthly statement. The amount of Care Management you receive is determined by your Support at Home classification and the needs identified in your care plan.
The Administration Fee covers provider overheads such as Care Manager review of suitability, supplier checks, compliance requirements, education and invoice processing Under Support at Home. The cost of a delivered meal is split into:
- 70% (meal preparation and delivery) – claimable from your funding.
- 30% (ingredients cost) – payable directly by you to the meal supplier.
$107 – 0-5km
$117 – 5.1-10km
$127 – 10.1-15km
$137 – 15.1-25km
$162 – 25.1-50km
$217 – 50.1-100km
Chiropractic
Diversional therapy
Art therapy
Osteopathy
The Administration Fee covers provider overheads such as Care Manager review of suitability, supplier checks, compliance requirements, education and invoice processing.
All therapeutic services must be delivered by a qualified practitioner, registered with the relevant professional body where required, consistent with the requirements of the Support at Home Rules
Aboriginal or Torres Strait Islander
Health Practitioner/Worker Support
Psychology
Counselling or Psychotherapy
Music therapy
The Administration Fee covers provider overheads such as Care Manager review of suitability, supplier checks, compliance requirements, education and invoice processing.
States We Serve
We provide care-managed Support at Home (formerly Home Care Packages) across Australia, with local teams ready to support you.
If you’re not sure whether we cover your area, just get in touch — we’re always expanding and happy to help.
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Client Stories
& respect.
& respect.
Frequently Asked Questions
Can't find what you're looking for? feel free to reach out to our dedicated support team for help.
Getting started with Sensible Care is simple — and we’re here to help every step of the way.
- Contact us: Give us a call or send us an email. We’ll have a friendly chat to understand your needs and answer any questions.
- Free consultation: We’ll explain your options clearly, including government funding like Home Care Packages, the Support at Home program, or NDIS — depending on your situation.
- We do the paperwork: If you decide to go ahead, we’ll guide you through the setup or switching process and handle the paperwork for you.
If you’re new to in-home care, don’t worry — we’re here to make it easy.
In-home care means getting the support you need while staying in your own home. This can include help with:
- Cleaning, cooking, and daily tasks
- Showering, dressing, and personal care
- Nursing care at home
- Transport to appointments
- Social visits and companionship
- Physiotherapy to help with strength, balance, and recovery
- Podiatry to help care for your feet and keep you mobile
- NDIS services if you are living with a disability — we support both self-managed and plan-managed NDIS participants
We’ll take the time to understand what matters to you, and match you with the right supports.
We can also help you apply for government-funded care, like Home Care Packages, the new Support at Home program, or the NDIS, depending on your needs.
The Support at Home program is a new government initiative starting on 1 November 2025. It’s designed to help older Australians stay independent and live safely at home for longer.
This new program will replace the current Home Care Packages and Short-Term Restorative Care programs.
Key points:
- You’ll get a personalised care plan based on your needs.
- The government will provide a care budget every 3 months, which you can use for support services.
- Services can include help with showering, cleaning, cooking, nursing, transport, and more.
- There’s also extra funding for equipment like shower chairs or grab rails, and home changes like ramps or rails.
- You’ll have support from a care manager to help organise everything.
Already getting a Home Care Package?
Don’t worry — you won’t lose your services. You’ll move across to the new system automatically.
Yes, you can.
If you’re not happy with your current provider or just want a fresh start, you have the right to change at any time.
At Sensible Care, we make the switch simple and stress-free. We’ll guide you through the process, help with paperwork, and make sure your services continue without interruption.
Whether you’re with a Home Care Package provider or using the NDIS (self-managed or plan-managed), we’re here to help.
Need Help Getting Started?
Reach out on your terms, pick a time that suits you and let’s talk about how we can help.
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